FAQ
Answers
Quick answers before you sign up.
What does Toleriva do?
A free reading site from The Nelson M Group LLC. Toleriva walks through clinical trial information in everyday words, with no sign-up needed to read.
Where do I go with a health concern?
To your own doctor, not to us. If it feels urgent, call 911.
How often will you text me?
Not often. Message frequency varies, topping out around 8 a month, and message and data rates may apply.
What if I want the texts to end?
Reply STOP to any text. Reply HELP for help. You can also email [email protected].
Do you report side effects to the FDA?
No. We cannot receive medical reports. MedWatch and your clinician are the right channels.
Can you tell me if a side effect is serious?
No. Contact a doctor or, in an emergency, call 911. We only explain how research vocabulary works.
Can you tell me which study is right for me?
No. We do not recommend studies. A conversation with your own doctor is the right place for that, and our guides help you prepare questions.
Will I be signed up for texts automatically?
Yes, skip them. Texts are strictly opt-in (one unchecked box), and the form works without ticking it.
Will my details go to a drug company?
No. They never go to sponsors, manufacturers, research sites or recruiters. The Privacy Policy explains what we collect and why.
Is Toleriva selling something?
No, we are a reading resource. Toleriva does not recruit for any study, and nothing on it is medical, legal or financial advice.
How do I stop emails or delete my information?
Use the unsubscribe link in any email, or write to [email protected].
Will you match me with a study or a research site?
No. We do not recommend, rank or match you with studies, sponsors or sites. Public registries list studies, and your doctor can help you read them.
What will I receive?
A first guide on your chosen topic by email (only if you give one), and, if you ask for them, short texts that link back to the same guides.
Do I have to give a phone number, email or ZIP code?
No. Your email address, mobile number and ZIP code are all optional. A first name, a last name, your topic and the privacy agreement are all we need.